SHIPPING AND RETURN

shipping and return

Returns

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.“Please note, if you return an item the return shipping costs will be deducted from your total refund amount”

In circumstances where you consider that a product is defective or damaged, you should promptly contact us at 407-270-4982 with details of the product and the defect. You can send the item you consider defective to: Pozeidon 6925 Lake Ellenor Dr., Bldg. 5 Suite 502, Orlando, FL. 32809

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a

Payment Policy

Methods of Payment

Major Credit Cards 
(Visa, Master Card, American Express, Discover)
Check/Money Order
Cash On Delivery

Credit Card Charges

Your credit card will be charged
when you place your order.
If we are not able to fulfill your order for any
reason your credit card will be refunded.

Mailing Address For Check

Pozeidon
6925 Lake Ellenor Dr.
Bldg. 5 Suite 504
Orlando, FL 32809

Shipping Policy

All orders are shipped within 48 hours Monday – Friday 8am – 5pm.
We normally ship with UPS however in certain circumstances we may use any of the following carriers to deliver our orders:

  • USPS
  • FedEx
  • DHL
  • Private Carrier
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the amount of your order. All orders under $100 before taxes cost $9.95. all orders over $200 shipped within the continental United States is FREE! l. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.